dmk999 Privacy Policy
This policy clearly explains how we protect the security of your personal information and your privacy rights.
dmk999 handles the personal information of players in Myanmar with great responsibility. This Privacy Policy ("Policy") explains the types of information we collect when you use the dmk999.net website ("Platform"), how we use it, and how we protect it.
By continuing to use this platform, you are considered to have accepted the terms set out in this policy. If you disagree with any point, please contact our support team before using the platform.
1 Information We Collect
1.1 Information You Provide Directly
When you register an account, make a deposit or withdrawal, or contact our support team, you will need to provide the following information —
- Full name (first name and family name)
- Date of birth (to verify that you are 21+ years of age)
- Email address
- Phone number
- Payment method details (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Messages or email records sent to the support team
1.2 Information Collected Automatically
When you browse or use the platform, our systems automatically record the following technical information —
- IP address and ISP information
- Browser type and version
- Device type (mobile, computer, tablet)
- Pages visited, interactions, and time spent
- Cookies and similar tracking technologies
- Gaming records (game type played, date, result)
2 How We Use Your Information
2.1 Purpose Explanation
The information we collect is used only for the following purposes —
- Creating and setting up your account, and verifying your identity
- Processing deposits and withdrawals
- Managing bonuses, promotions, and VIP rewards
- Providing 24/7 support in Myanmar language
- Maintaining fair play and preventing fraud
- Platform Improvements
- Legal and Regulatory Compliance
2.2 Cookies and Tracking
Our platform uses cookies and similar technologies. These cookies remember your preferences, maintain your login session, and are essential for the platform to function properly. You can block cookies through your browser settings, but note that some platform features may be affected.
3 Sharing Data with Third Parties
3.1 When We Share Data
We do not sell, rent, or trade your personal data to anyone. However, we may share it with third parties only in the following limited circumstances —
- Payment service providers — KBZPay, Wave Money, AYA Pay, CB Pay, and banks receive only the relevant data needed to process your transactions
- Software providers — Game providers receive only gameplay-related data
- Legal requests — When disclosure is required by law or court order
- Fraud prevention — With partners responsible for investigating suspected fraud
We only work with third-party service providers who meet our data protection standards.
4 Data Security Measures
4.1 SSL Encryption
The dmk999 platform encrypts all data transmissions using SSL (Secure Socket Layer) technology. This means your personal and financial information is protected from being intercepted during transfer.
4.2 Access Control
Your personal data can only be accessed by authorized staff within our organization. Access is restricted and reviewed regularly in line with international best practices.
4.3 Data Retention
We retain your personal data for as long as you are using our services and as required by law. When your account is closed, data is securely deleted after the necessary legal retention period has passed.
5 Your Personal Data Rights
Right to Access
You can request a copy of your personal data that we hold. Submit your request through our support team.
Right to Correct
If there are any errors in your personal data, contact our support team to have them corrected. We will act on it promptly.
Right to Delete
You can request deletion of your data, though some restrictions may apply due to legal requirements and our obligation to retain financial transaction records.
Right to Object
You can object to data handling that you consider unnecessary. You may also request that we stop using your data for a specific purpose.
To exercise any of the rights above, email us at [email protected]. Our support team is available 24/7 in Burmese.
6 Protection for Under-21s
The dmk999 platform is open only to players aged 21 and above. We do not intentionally collect any data that would allow persons under 21 to access this platform.
Age verification checks are carried out during account registration and deposit/withdrawal processes. If we become aware that someone under 21 has accessed our services without authorization, we will immediately delete their personal data and void any financial transactions made.
7 Policy Changes
We may update this policy from time to time as our services improve. If there are any changes, we will notify you through the following channels —
- Announced prominently on the platform
- Notification sent to your registered email
If you continue using the platform 7 days after the change notification date, you are considered to have accepted the updated policy. If you do not agree with the changes, please contact our support team to request account closure.
You can check the "Last Updated" date at the top of this page to stay informed of any policy revisions.
8 Contact Methods
If you have any questions, requests, or complaints regarding this Privacy Policy, you can contact the dmk999 support team —
- Live Chat 24/7 on the platform — available in Myanmar language
- Email: [email protected]
Our support team is always ready to assist you smoothly in Myanmar language.